Refund policy

We want you to love your ParBird hat. If it's not right, you can return it within 30 days of delivery for a refund or exchange.

Eligibility
To be eligible for a return, items must be unworn, unwashed, and in original condition with tags attached. Items showing wear, damage, or alteration may not be accepted.

How to start a return
Email us at jeremy@parbirdgolf.com with your order number and the reason for your return. We'll reply with instructions and the return address.
Customers are responsible for return shipping costs. We recommend using a tracked shipping service — we can't issue refunds for returns lost in transit.

Refunds
Once we receive and inspect your return, we'll notify you of the outcome. Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may take additional time to post the refund.

Exchanges
Need a different style or colorway? The fastest option is to place a new order for what you want and return the original item for a refund.

Damaged or incorrect orders
If your order arrives damaged, defective, or incorrect, contact us right away at jeremy@parbirdgolf.com and we'll make it right at no cost to you.